GMED ONE ® Service Request

The experience we provide to our customers is as important to us as it is to you. That is why at GMED ONE® we take a different approach to business. We go beyond the traditional boundaries of a supplier and provider and instead develop trusted partnerships.

Our 8 Step Process

  • Step 01 - Customer recognizes they need a repair
  • Step 02 - Customer fills out service repair request
  • Step 03 - Customer receives a shipping label to send in the instrument
  • Step 04 - The item is received and then evaluated
  • Step 05 - A repair quote is sent to the customer with detail
  • Step 06 - Customer reviews quote, approves or denies repair
  • Step 07 - Repair is conducted and QC tested
  • Step 08 - Repair is received by customer within 5 days or less

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